Contact

One address, and a person on the other end of it.

Write to us

Questions about the app, a scan that did not come out right, a billing problem, or anything about the Privacy Policy and Terms of Use: send it to the address below. There is no ticket form and no chat bot.

support@scanella.com

Subscriptions and refunds

Scanella Pro is billed by Apple through your Apple ID, not by us. Cancelling and refunds go through Apple, but write to us anyway if you are stuck and we will point you at the right form.